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Carpet Maintenance, Carpet Cleaning – Caring for your Carpet
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No carpet lasts forever,
but you can add years to its life by making the most its amazing, in-built ability
to resist stains. A carpet wears out because of foot traffic and dirt particles
that get trampled deep into the pile. When these particles aren't vacuumed away,
they have an abrasive effect on the fibres that dull the carpet's appearance. |
Follow our carpet care tips to ensure your Stainmaster® Carpet will retain its original beauty and quality for many years to come.
Cleaning
Procedures
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Cleaning
your carpet after a spill.
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Scoop as much of the spill up as possible, then blot with a
colour-fast absorbent cloth to remove excess moisture. Apply warm water to the
stained area, then blot. Press firmly to remove as much moisture as possible.
Do not rub. Repeat until no stain is evident on cloth or towels.
For further stain removal information please call the Stainmaster® Carpet Service Centre on 1800 335 624 (Australia) or 0800 468 420 (New Zealand).
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How
to maintain your carpet.
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There are three key things to do to maintain your carpet.
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Vacuum
frequently. For best results, use a vacuum cleaner with beater bars and good suction.
Change bags and filters routinely. |
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Clean
spills promptly. |
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Have
periodic professional carpet cleaning. |
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The
importance of vacuuming.
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The most important thing you can do to keep your carpet looking
great is to vacuum it thoroughly and frequently, particularly in high traffic
areas. Vacuuming helps remove dirt particles that dull the carpet's appearance.
Use walk-off mats at entrances to minimise dirt being tracked onto the carpet.
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The
importance of cleaning.
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Regular cleaning and maintenance are needed to keep your carpet looking great year after year. During everyday use, soil clings
to carpet fibres and dulls the carpet's beauty. We recommend Mr No Marks spot cleaner, available by calling the Stainmaster® Service Centre on 1800 335 624 (Australia) or 0800 468 420 (New Zealand) for your nearest stockist.
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When vacuuming no longer removes all of the soil, or stains
remain, it's time to call a professional carpet cleaner. We recommend professional
cleaning at least every 1-2 years, depending on traffic and carpet colour. Lighter
carpet shades or high traffic areas may require more frequent professional cleaning.
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What
a professional cleaner should do.
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Your professional cleaner should know and follow these guidelines:
Use professional methods such as steam cleaning. Regardless of method, immediate
maximum residue removal is critical. If solvents or pre-spotters are needed, your
professional cleaner should first do a general clean and then a spot clean if
necessary.
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Professional cleaning is recommended, however, if you decide
to do it yourself, carefully follow these guidelines:
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Follow
manufacturers directions. Avoid using excess detergent. Thorough rinsing is critical. |
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Use
only cleaning solutions acceptable for use on stain-resistant carpet. |
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Temperature
of cleaning solutions should be less than 60°C. |
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Service Centre and cleaning requirements.
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For further information about Stainmaster® Carpet,
contact the Stainmaster® Service Centre:
Stainmaster® Service Centre
Locked Bag 500
Port Melbourne VIC 3207
Freecall 1800 335 624
Stainmaster® Service Centre
PO Box 97.641
SAMC
Manukau City
Auckland, New Zealand
Freecall 0800 468 420
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Stainmaster® Carpet is designed for residential use to resist most common household food and beverage stains. Extremely
hot liquids, strong chemicals or dyes may cause discolouration, and are not covered under warranty. You should also be aware that unusually
stubborn stains may require a spot remover or professional cleaning. There can be some loss of stain resistance in areas of particularly
high wear such as stairs and as a result, these areas are not covered under warranty.
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Tip
Follow these simple steps and your carpet will feel great, look wonderful and
last for years.
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Vacumn
frequently.
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Clean up spills promptly.
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Have
your carpet professionally steam cleaned every 1-2 years.
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