limited warranties

STAINMASTER® carpet limited warranties

When it comes to carpet warranties, look closely. Because STAINMASTER® carpet stain, soil, abrasive wear and anti-static limited warranties are as valid in the last year of the warranty period as they are in the first year.

  • We cover stains caused by hot drinkable beverages
  • We do not charge for labour costs for our stain, soil, abrasive wear or anti-static limited warranties
  • We offer continuous coverage which means our limited warranties are not subject to just one claim
  • All our limited warranties are transferable with no cost to you

True masterpieces don't fade – that's why we've introduced a fade resistance limited warranty across all ranges of STAINMASTER® carpet. So no matter if you're faced with soil, stains or sun – your STAINMASTER® carpet has it covered.

Have a question?

Call us Monday - Friday from 8:30 a.m. - 5:30 p.m. Australian Eastern Time

1800 335 624 (Australia) and 0800 468 420 (New Zealand)

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Terms and Conditions apply to all STAINMASTER® carpet limited warranties including the need to have your carpet professionally cleaned by hot water extraction (steam cleaning) every 24 months. These limited warranties are in addition to any rights consumers may have under consumer laws in Australia and New Zealand, and do not in any way limit those rights.  Full details of these Terms and Conditions are detailed in the brochure "STAINMASTER® carpet Care, Maintenance and Limited Warranties" booklet. Download a copy here.